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FAQ

Addressing all the main questions about the platform and its features.
Last updated: 3 December 2021
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Freelancers
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Freelancers
1. How do I sign up?

The sign-up flow consists of two parts:

  1. The first part is a very brief sign-up questionnaire, based on which we will review your application in 1-2 days
  2. If we conclude that we are a right fit for each other, you will be invited to the second step which entails a direct invitation to share more details about your best project.

It is a concise 45-minute flow where you will get a chance to share all the best bits from your favourite work, from its background and execution details to obtained results.

This project case study will serve as a connection point between companies who are looking for your skills and know-how in their own projects that are similar to the one you submitted.

Once you submit it, we will then review your project — which means you'll be assessed on what really matters: your work! If it is positively scored by our team, you will be invited to join a network of more than 1.000 top experts taking their freelancing career further with Advisable.

2. What are my assets on the platform?

We are constantly making an effort to raise the bar for brilliant talent worldwide and offer them unique benefits and tools in order to strive and do their best work.

We build profiles that show who you are as a freelancer!

You will get a streamlined profile that explains who you are. Our profiles let you showcase your work based on the projects you are most proud of and what your past clients say about you. At a glance, both potential clients and fellow freelancers can digest your expertise and dig deep into the area that’s most relevant to them.

We help you collaborate with other brilliant freelancers

While your biggest strength as a freelancer is your independence, having a network of peers you can trust can help you achieve more together than you ever could individually.

We built a community of peers so that you can learn from each other, get feedback, and build joint offerings together. You'll be able to meet with other freelancers that have a diverse range of skills, and who come from many different regions, cultures, and backgrounds.

We organize roundtables to let you exchange with your peers

To help you connect with a broad range of brilliant people from around the globe, we organize monthly events for you to network and share your thoughts on all things freelancing at our lively roundtables.

3. What type of clients does Advisable work with?

We are all about quality, not quantity. We pride ourselves on working with top-notch clients, bringing together brilliant talent with inspiring companies.

On the client-side, we work with brands at the top of their game such as Spotify, Amazon, StackOverFlow, WorldRemit, TravelPerk, Product Hunt, Big Commerce and many more.

They’re also chosen for being collaborative, pleasant people who we think you'll love meeting.

4. How am I being discovered by clients?

When clients go through a talent search on our platform, we help them find collaborators based on what really matters: the work that freelancers have done. Based on input about their industry, company stage and goals, clients receive targeted recommendations and case studies that match their requirements.

In this way, we make sure that the connection that happens between clients and freelancers is a great fit - we don't want you to waste your time on interviews and communication for projects that don't lead anywhere.

In order to be presented as frequently as possible with opportunities on Advisable, we recommend you to send even more than one case study.

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5. What happens after getting contacted by a potential client?

When you are matched with a client, you will receive an email invitation to schedule an interview with them, with other relevant project information that the client has provided in their outreach. We will instruct you on all the steps that follow as well as offer you an onboarding call with our team when you receive your first interview invitation.

On this call, you can find out more about best interview practices on our platform, what to expect after the interview and how to navigate the platform and the project in a neat and easy-going way. We highly recommend to jump on that call with us!

6. Is there an Advisable fee applied once I start working?

Advisable applies a shared fee structure between you and your clients once you start working together via the platform. You cover a Sourcing Fee of 8% of the amount that you are earning from a project.

When clients pay you through the platform, you agree to pay 8% of that payment and of all subsequent payments for that project to Advisable. When discussing the budget with your clients on the interviews, take into consideration this 8% fee.

It is a flat fee, meaning it is applied during the entire project no matter the total project worth.

7. How does the Risk-Free Trial work?

As part of our commitment to the clients, Advisable offers an 8 hour risk-free trial for all projects launched on the platform: if the client is not satisfied with the work you delivered for a specific reason, then we have your back and reimburse for the work you did in those 8 hours.

You can define a task of up to 8 hours inside your Proposal sent out via the platform and flag the task as "Trial Task". You are not obliged to offer a Trial Task, but we highly encourage you to do it.

8. How do I get hired?

Should both you and the client wish to proceed after being matched and having a consultation (you can arrange more calls with the client if needed), you can agree to the main terms of your collaboration via our Agreement step - you’ll create and send a simple proposal that includes the Collaboration Type that suits both of you (Fixed or Hourly Rate) as well as the Payments Model suggestion.

The client will have the option to accept the proposal (which marks the start of your project), request edits if needed or decline it if they don’t wish to collaborate.

9. How do Payments work?

Advisable has in place a simple payments system that allows freelancers to request payments from clients for their work. At the beginning of each collaboration, you and the client agree to one of the Payments Models in place:

- After completion of work - the freelancer requests payment after work has been completed and approved by the client

- 50% upfront - the freelancer requests payment upfront upon starting to work, and the remaining 50% upon completing the work

- Recurring - the freelancer requests payment on a recurring basis since their work follows a repetitive pattern

- Flexible - the client and freelancer define their own payment terms

Clients
1. How do I sign up?

*Due to our new product launch and the beta testing process that we are currently running, at this moment Advisable is accepting company applications from SaaS based startups only. We want to provide a fair and fulfilling experience to each new client on the platform and until we reach the point where we can satisfy requirements from every type of company and their industry, we are focusing on a specific market only.

  1. Once you fill in our brief onboarding questionnaire here, our team will review your application and get back to you within 24 hours. We put this screening flow in place in order to make sure that our specialists are provided with great projects and that you have the potential of being matched with the right talent
  2. When your application is accepted, you will receive a confirmation email with direct access to the platform in order to kick off your talent search
2. What kind of talent does Advisable offer?

We source and handpick the best talent for every skill that we offer - our vetting process is based on the freelancers' previous work and the execution and impact of their earlier projects. There is a concise but detailed process when onboarding specialists on the platform and we provide a guarantee for each of them with a Risk-Free Trial explained below.

The platform covers more than 500 skills within Marketing, Product and Growth space and the specialists are distributed worldwide, with the majority of them based in the US and Europe.

3. How do I discover the talent?

Each freelancer that is accepted into Advisable delivers one or more outstanding case studies that describe their work and their approach to the projects they've tackled.

In the Discover section of the platform, you can browse through talent and their case studies for whatever field you might be interested in. You are able to create Shortlists for each new query and assess the results whenever you want.

When you find a great match for your project, you can reach out to the freelancer and arrange an interview via their Case Study or Profile Page.

4. Are there any upfront recruiting or contractual costs?

No. We don't require any deposits or upfront payments in order to access and discover the talent that suits your project.

5. Is there an Advisable fee applied once I start working?

Advisable applies a shared fee structure between you and the specialist once you start working together via the platform. You cover a Processing & Admin Fee of 5% covering the admin and transaction fees, displayed on each payment as Admin Fee on top of the cost. On the other hand, the freelancer covers a Sourcing Fee of 8% of the amount that they are earning from a certain project.

It is a flat fee, meaning it is applied during the entire project no matter the total project worth.

6. How does the Risk-Free Trial work?

As part of our commitment, Advisable offers an 8 hour risk-free trial for all new projects that you start on the platform: if you are not satisfied with the work that was delivered to you as part of the Risk-Free Trial task, then you don't have to pay and we will reimburse the specialist for the work they did in those 8 hours.

The Trial is defined by the freelancer in the Proposal they send you over via the platform after you complete the interview.

7. How does hiring a freelancer work?

After discovering talent via case studies of their previous work, you can reach out and request a consultation with freelancers of your interest. Following the consultation (you can arrange more calls with the specialist if needed), you and the freelancer of your choice agree to the main terms of your collaboration via our Agreement step - the freelancer will send you a simple proposal that includes the Collaboration Type that suits both of you (Fixed or Hourly Rate) as well as the Payments Model suggestion. You are able to accept the proposal (which marks the start of your project) or request edits if needed.

No credit card input is needed to kick off your project on Advisable.

8. How do Payments on Advisable work?

Advisable has in place a simple payments system that allows freelancers to request payments from clients for their work. At the beginning of each collaboration, you and the freelancer agree to one of the Payments Models in place:

- After completion of work - the freelancer requests payment after work has been completed and approved by the client

- 50% upfront - the freelancer requests payment upfront upon starting to work, and the remaining 50% upon completing the work

- Recurring - the freelancer requests payment on a recurring basis since their work follows a repetitive pattern

9. How do I keep track of the Payments?

When a specialist sends you a payment request, you will receive an email notification and will be able to see it on your account where you can also check its status. You can either approve the request or dispute it. In case of disputing, you are asked to input a reason for it in order for the specialist to make appropriate changes and resubmit it.

After your approval, we will proceed with capturing the payment. If this is your first payment, we will request your credit card details and save them for future requests. When the payment request is approved, we will issue an invoice via email.

Please note that there is a 5-day payment term. If the payment request has not been approved or disputed during this period, the payment will be captured automatically and the freelancer will be paid out.

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